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Transit ridership doubles in early days of Games

February 18th, 2010 · 33 Comments

TransLink officials have been hoping that the Games would let them show off what they could do with a healthy budget and a million riders. That hope is being realized. The system is actually hitting 1.5 million riders — almost double the normal 800,000. (My Globe story here.)

I know (thanks to gmgw) that not everyone is thrilled about having almost the entire city hop on the transit system every day. And I’m sure there have been some glitches out there. But it largely seems to be a success story (unless you tell me otherwise).

I’m having a little trouble getting reliable stats on other systems, but it looks like Toronto gets 1.5 million on average every day and New York (the third largest system in the world) gets either 5.2 million or 7 million, depending on which place you look.

BTW, here are some estimates of the volumes that TransLink cobbled together for me yesterday. (Sorry if your bus was late — it was because someone was stuck helping me out with this.)

Expo/Millennium/Canada Lines/ together
Normal daily ridership: 344,000
Peak on Sunday: 709,000
Canada Line alone
Normal daily ridership: 94,000
Peak on Sunday: 209,000
Expo/Millennium lines alone
Normal daily ridership: 250,000
Peak on Sunday: 500,000
Buses
Normal daily bus ridership: 710,000
Peak on Sunday: 900,000
SeaBus:
Normal daily ridership: 17,000
Peak on Sunday : 50,000
West Coast Express:
Normal daily ridership: 11,000
* We don’t run trains Saturday and Sunday regularly, but we are running them during the Olympics.
Sunday ridership: 3,400
Monday, Feb. 15: 17,000
99-B Line UBC not even in session.
Normal daily ridership: 45,000
Peak on Sunday 57,000
STATS FROM THE CITY (Dale Bracewell)
Streetcar line
Ridership record before Saturday was 15,000
Peak on Sunday 23,000
Pedestrians on all three False Creek bridges in one 24-hour period
16,000
Volumes normally recorded on summer days
7,000
Bike traffic on all three False Creek bridges
4,000
Normal summer traffic
5,000

Categories: Uncategorized

  • Jon Petrie

    Bee line — Commercial to Alma — in the middle of the day is about 5 minutes faster than normal because of the temporary no parking policy — make that no parking policy permanent if we want to promote transit use …

  • gmgw

    6:30 PM, #99 B-Line, westbound on Broadway from Cambie through Kitisilano: Sardine time. Never ever seen it so crowded. Driver, a natural performer, having a high old time pointing out his favourite restaurants et. al., on the PA. (raving about Moderne Burger , for instance), drawing lots of laughs. Scads of people (many dressed on Olympic pod people outfits) getting on and off at every stop. Where were they all going? Where were they all coming from? Who knows?

    There are *how* many days left?
    gmgw

  • Dan

    I am wondering how much money were losing without having turnstiles along the Canada Line, or any of the skytrain for that matter.
    I was talking to my mother, who like thousands of other, was riding the Canada line the other day. She has prepaid tickets but amidst the crowd had no idea where to validate them, and just didnt understand this system. She got the feeling that hundreds in the swarms of people heading through the stations had not bought tickets.
    She said there were tons of the blue smirfs but no transit cops there to stop anyone.
    I just think were losing significant ridership fare, not to mention the precise rider counting these turnstiles carry out and all these stats that would be incredibly helpful in planning a better system.

  • Islander

    I have two relatives working/volunteering for the Games. They have free all-zone transit passes for the duration of the commotion.

  • Dan Cooper

    I mostly bicycle or walk, but take a round-trip bus ride every week or so either for work or pleasure. As I believe Frances commented before, the #8 Fraser downtown and back, with double length buses running every few minutes, is much better than usual. Very nice, I would say.

    It would indeed be great to keep the bus lanes open, and the buses running so often.

    As for fare gates, I always have the suspicion this would lead quickly to much tighter pricing by distance, as in Tokyo or Hong Kong. That is, you go one stop and you pay the current one zone fare. Two stops and pay a buck more. Three stops and you’re already paying the former two zone fare…. Ick. The best system I’ve seen was in Prague, where they have no door control system on subway, bus or tram, but there are fare checkers going around constantly (and I’m not talking armed transit police, travelling in pairs at probably $150k a year, but civilians with badges). In a week in Prague I got checked at least three times, while in two years here the uniform squad has checked me once.

  • Dan

    @dan cooper
    most cities have fare gates. and the ones i have been to, london, toronto, barcelona, rome, and paris don’t have that kind of pricing system hong kong or tokyo has. That sounds bad.

    As for prague, I was there for 4 days last spring with not much to my name and decided I would’nt pay fare. Both my girlfriend and I did not pay one fare the whole time, except when we went to and from the airport. If these possibilities are available for freeloaders like me, Prague and Vancouver are losing lots of money.

  • Chris Keam

    “I am wondering how much money were losing without having turnstiles along the Canada Line, or any of the skytrain for that matter.”

    I wonder why people ask rhetorical questions that can be answered with about 10 seconds of Googling. Roughly $7 million is the answer. The proposed cost for Smart Cards and turnstiles is around $100 million. It’s like hiring a private investigator to track down the kid who shoplifted a candy bar from a corner store.

    “As for prague, I was there for 4 days last spring with not much to my name and decided I would’nt pay fare.”

    Which is 26czk, or about $1.50 for a 75 min. ticket. Do as I say, not as I do?

    The answer, as unpalatable as it is some people is straightforward. Make it free, make it fast, and move on to other, more challenging issues.

  • Booge

    what did i hear this morning; 4000 cyclists a day using the bike lanes?

  • Not Running For Mayor

    If you beleive the offical 3% fare evasion stat then you probably also beleive the Burrard St Bridge trial has had zero impact in traffic and has has significantly increased cycling.

    Frances please delete the following, I coulsn’t send it to you via your contact me page, it appears down.

    “The Children’s Farmyard in Stanley Park is home to over 100 animals, water fowl, and
    poultry belonging to many different species. The present day Farmyard, built in 1982 and
    extended in 1993 is built on the original footprint of the Children’s Zoo which was
    established in 1962. Situated on just over one acre of land, two spacious heated barns,
    outside corrals and yards, and a small stream and pond provide for the comfort of the
    animals while giving children an opportunity to experience the sights, sounds, and smells
    of a rural environment.

    The Vancouver Park Board is soliciting EOI submissions from experienced and qualified
    proponents interested in managing and operating this facility in a similar or new capacity.
    Parties with new and innovative ideas/concepts for the facility’s use are encouraged to
    respond to this RFEOI. This opportunity provides for the successful proponent to be a
    private sector organization, a community-based group/association or a not-for-profit
    organization working either independently or in collaboration/partnership with the Park
    Board.”

  • Lewis N. Villegas

    Canada Line I am happy to report is a brimming success. The Commercial Station feels like Grand Central. Trains are coming one a minute.

    I didn’t get on the buses yesterday, but the people running this show are doing a marvellous job. What a great asset to our city!

    Some of the details. The ticket machines are overwhelmed by the crowds. At Canada Line—Granville, people were told to buy the ticket on the way out. When we got to the platform, due to cueing patterns introduced to handle all the volume, we had to be told to “move to the end of the platform”.

    On Pacific Blvd. and Yaletown, some folks happily accepted directions to the station. The “booth with a letter-T in a blue square” is not being recognized from afar as a transit entrance.

    But, to repeat: The frequency of the trains is breath-taking.

    However, plan your trip. Try to avoid using transit during crunch times, like at the start or finish of major (hockey) events.

  • Chris Keam

    “If you beleive the offical 3% fare evasion stat then you probably also beleive the Burrard St Bridge trial has had zero impact in traffic and has has significantly increased cycling.”

    Does anyone believe the lane trial has had ‘zero’ impact or ‘significantly’ (whatever that means) increased cycling? Not sure anyone is making either claim as far as I know. One can always check out the webcams if you don’t trust the numbers.

    http://vancouver.ca/engsvcs/streets/roadwork/BurrardPacific4.htm

  • IanS

    “The answer, as unpalatable as it is some people is straightforward. Make it free, make it fast, and move on to other, more challenging issues.”

    I’m all for making the public transit free, but what will the transit workers do for a living? I mean, it doesn’t seem fair to make them work for free.

  • grounded

    “If you beleive the offical 3% fare evasion stat then you probably also beleive the Burrard St Bridge trial has had zero impact in traffic and has has significantly increased cycling.”

    Do you have data indicating the 3% evasion rate is incorrect NRFM? Or are you simply suggesting that might be a possibility (http://www.youtube.com/watch?v=qXbRTFnYiK8)?

    The whole faregate argument seems to be a very convenient distraction whenever the debate about funding our transportation system comes up. It shifts the debate from focusing on what’s needed to make the system work to a focus on criminality and the need to prevent it. Great for tough on crime politicos or those not wanting their unfunded $14 billion transit plan/ photo-op to be brought up though but not so great for those of us watching another full bus not stop to pick us up.
    Admittedly, $6-7 million in annual fare evasion is nothing to sneeze at. But, faregates at a cost of $90-120 million (http://www.canada.com/vancouversun/news/editorial/story.html?id=c41a20cd-6de4-4673-8cae-5f3e1a0cc35f) will take 13-20 years to recoup their capital cost, not including interest and maintenance costs. In an environment in which Translink recently approved $130 million simply to maintain existing service levels, transit police have increased their presence and demand for system capacity (e.g. Evergreen Line, B-Line, community shuttles) is increasing faregates don’t seem like the best use of $90-120 million.

  • grounded

    By the way, has anyone heard ridership numbers for the streetcar line?

  • mpm

    When you hear Translink speak or listen to everyone in the media, all you hear about is Skytrain, Canada Line and the Seabus. There is another story that is not being told – downtown buses.

    I live in the WE and the bus situation here is a mess. On Sunday the buses could not get through heading west on Robson, so there were plenty of people just standing at bus stops waiting for a bus that would never come. The Robson bus, Davie bus and the small C23 showup in bunches of 3 every 30 minutes or don’t show up at all.
    I keep asking myself why Translink does not move these buses up to Georgia st instead of consistently fighting the crowds of Robson.
    The way that the city has set up Robson is the majority of the problem. One lane closed one block, next block two lanes then the full street closed. No city people directing traffic so people are just walking wherever they want…even if cars are trying to get through.
    I know Translink overall has done a good job, but it’s time to fix the downtown bus situation.

  • Lewis N. Villegas

    The reason the West End works so well is because of the Robson-Denman-Davie “horse shoe” that was once services by street car. Let’s hope that returns.

    The advantage of surface LRT on livable streets is that you have to give up 2 lanes of cars (up to 20,000 vehicle per day in busy streets) to implement silent streetcars…

    Shhhhhhh…. can you hear the sound of car engines not humming?

  • Dan

    Sorry Keam I didnt mean to be so stupid. Where did you get these numbers? How do they know how much money we are losing. Its a completely indeterminate question I think. Also, I cannot think of anyone I know who pays for the b-line anymore, unless they have a monthly pass. Fare evasion is much higher than you suspect, I suspect.
    I would say we are losing more than 7 million.

  • Chris Keam

    Where did you get these numbers?

    http://www.google.ca/search?q=translink+fare+evasion&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

    Results 1 – 10 of about 12,200 for translink fare evasion. (0.37 seconds)

  • Canada Line Emoyee

    I normally check thousands of fares a week and can attest that evasion (at least in this line) is 5% or less. Also, we hot 250,000+ passengers yestetday, andwill likely hit over 300 this weekend.

  • Frances Bula

    Some were asking about the pedestrian and streetcar numbers. I’ve appended them to my post above, but I’m putting them here as well.

    STATS FROM THE CITY (Dale Bracewell)
    Streetcar line
    Ridership record before Saturday was 15,000
    Peak on Sunday 23,000

    Pedestrians on all three False Creek bridges in one 24-hour period
    16,000
    Volumes normally recorded on summer days
    7,000

    Bike traffic on all three False Creek bridges
    4,000
    Normal summer traffic
    5,000

  • Jon Petrie

    Re the Bombardier tram linking the Canada line stop at the south end of the Cambie Bridge and Granville Island: My understanding is that the tram could be run at twice the speed safely on most of the route but Transport Canada imposed over tight speed restrictions. For a posting on another blog re the tram with a good map: http://www.paulhillsdon.com/?tag=bombardier

  • Canada Line Emoyee

    Before people get too critical of the lack of fare checks during the Olympics, pls consider what front line transit staff are dealing with.

    In addition to unprecedented crowds we have concerns like bomb threats, drunks, suspicious packages, pick pockets, seperated families, thousands of tpurists and locals needing directions, system delay prevention, medical emergencies, items falling into tracks, etc etc.

    If we were to be extra dilligent about fare checks, line ups would be longer, we would not be able to answer as many questions, and an increase in system delays would be inevitable as we would be taking away from staff who preventdoors frombeing held/jammed and would not be able to manage platforms effectively.

    But we are checking fares when we can.

    Bearing in mind that all volunteers. Vanoc staff, Athetes etc and even ticket holders hv free transit use, fare evasion is likely lower than percieved.

    Front line transit staff is doing its best to keep systems running smoothly, manage criwds and reduce line ups. We are having fun but many of is are working extented shifts and OT so that you can get around!

  • Voony

    The wording of Dan comment seems to indicate he doesn’t have ride the system lately….

    Everyone, can witness long line-up at the Fare vending machine, and it is impressive to see people willingness to buy fare in despite of lengthy lane.

    Regarding the gating system, If you go to smaller city that Tokyo, London, …you will see that numerous of them don’t have it.

    If they have, like Toronto. Usually during overcrowding due to special event like Youth World Day in Toronto some years ago, the TTC staff was opening gate without control to keep the crowd moving…

  • Denis

    Withnthe road restrictions was there any other choice but make an illegal Vanoc security badge, walk or take transit.

  • Jon Petrie

    TransLink does need an effective way of ensuring fines for fare evasion are paid — most tickets for fare evasion are ignored — see http://stephenrees.wordpress.com/2009/11/23/millions-of-dollars-in-transit-fines-go-unpaid/

    But that said, I think too much emphasis is put on ensuring people pay fares on TransLink buses, rather than getting people quickly onto those buses.

    The Bee line journeys have speeded up significantly since front door loading has been changed to all door loading. The big express bus to Horseshoe Bay, now restricted to one door loading might save 5 minutes a trip with 3 door loading and the monetary value of that saving should be guesstimated — say 60 people on the bus who value their time at ?? $12 an hour, that’s $60 a trip in transit user’s time at the cost of maybe two people on the bus who should have paid $3.75 each. (I wonder if TransLink does this kind of calculation.)

  • jimmy olson

    “Bike traffic on all three False Creek bridges
    4,000
    Normal summer traffic
    5,000”

    w00t!!! in feb they hit those numbers… just friggin fantastic!

  • Lyle Stewart

    Why reference only Toronto? The Montreal transit system has 2.2 million riders per day.

  • Lyle Stewart

    A link to support that stat: http://www.stm.info/english/info/comm-10/a-co100215.htm

  • Westender

    Jimmy O., there’s another part of that story – the pedestrian volumes on the False Creek bridges appear to be 2.3 times higher than on a summer day…but the cycling numbers at 4,000 are only 80% of normal summer traffic. Is this really something to “woot” about given the changes to convenient pedestrian access on the Burrard Bridge?

  • N

    The Canada Line IS doing a great job, lots of station attendants moving people along, preventing overcrowding and helping with directions. Too bad I can’t say the same thing for Skytrain. Not on attendant to be found, crowding on platforms, etc etc.
    As far as fare evasion, I think it is ridiculous to believe that it is only 3%. Listen to the talk on the train, I regularly hear people brag that they don’t buy fares. I catch the skytrain during rushhour M-F and I haven’t had my fare checked since the summer. The Canada Line does always have attendants checking tickets, but during the Olympics I have repeatedly heard their crowd control advising passengers to just buy their ticket on the other end (ya right) because there is too much crowding around the machines.

  • MB

    Overlooking the glitches to see the big picture, the fact public transit in Metro Vancouver achieved the near side of 2 million trips a day is nothing short of phenomenal. This in a metropolis of 2.3 million people.

    The clear message is that we can accomplish much, much more with respect to building a city around transit in all forms. Let’s hope the politicians from senior governments are watching and listening. Transit riders are their constituents as much as the city’s.

    The same applies to creating a few pedestrian-only streets in our densest centres.

    The Olympics may have done more for urban design and transit planning than anything else so far. Moving the private car has had its day, now it’s time to move people and build neighbourhoods around them.

  • 2010 Streetcar

    http://stephenrees.wordpress.com/
    Another interesting blog on transportation.

  • Jon Petrie

    BC Ferries carried 1100 walk-on passengers on one Nanaimo-mainland trip the other day per a Blue Bus supervisor. Day passes for TransLink are now being sold on the ferries, an amazing high tech innovation (sarcasm here –day transit passes for the Victoria region have been available for over a year from the gift shops on the Swartz Bay run — but are unadvertised while the expensive private coach service to Victoria and the availability of tickets is, on every trip, announced on the ferry’s loudspeaker system.) A curious lack of coverage in the BC press on ferries and walk- ons during the Olympics. For a non BC source
    http://www.globaltvedmonton.com/beyondthepodium/Ferries+swamped+Olympic+Games+crush/2602160/story.html