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Non-profit group in Downtown Eastside under scrutiny from both major funders

November 22nd, 2013 · 9 Comments

There was news two weeks ago that PHS Community services was having its finances reviewed by BC Housing. Now Vancouver Coastal Health has confirmed that it is also auditing the group. My story here and below.

WARNING: If you have any information you feel you have to share, do it in a private email to me: francesbula at gmail.com. I will not allow libellous comments or unsubstantiated allegations on the public blog.

Supervised-injection parent agency’s finances in question

By FRANCES BULA

Vancouver Coastal Health and BC Housing are conducting review on PHS Community Services

The community agency that runs Canada’s only safe-injection site, as well as numerous housing projects and social enterprises for troubled residents of the Downtown Eastside, is now having its finances audited by both of its two major government funders.

Vancouver Coastal Health confirmed to The Globe and Mail this week that PHS Community Services, commonly known in the city as the Portland, is being audited to determine “whether PHS has the financial capacity to provide the services to clients it is contracted for.”

The agency has agreements worth $8.5-million from the regional health authority through 19 contracts. News of the health authority audit follows confirmation two weeks ago that BC Housing is also conducting a financial review of the Portland’s finances.

It’s a troubling development for the 20-year-old organization, renowned for the scope of its services in the Downtown Eastside that go far beyond what other housing non-profits do.

PHS runs the city’s main supervised-injection site, Insite, the Pigeon Park credit union, a health clinic, half a dozen social enterprises ranging from a laundry to honey-making and chocolate-making operations and 950 units of housing spread out among 16 sites for some of the most difficult-to-house people in the city.

Its founders, Mark Townsend and Liz Evans, have won awards for their work and attracted the attention of national politicians and international celebrities, most recently English superstar comedian and commentator Russell Brand, who visited Insite earlier this fall.

They’re also legendary for being willing to go to the wall in public campaigns for programs and services, sometimes fighting with their own funders. The group started the lawsuit against the federal government to keep the city’s supervised-injection site open, eventually winning the case.

But the financial operations for this complex empire have always been a subject of mystery and interest to those in the Downtown Eastside world.

PHS’s filings to Revenue Canada, required for charities, indicate it owns $58-million worth of property. Those filings also indicate it paid six people in its organization between $120,000 and $160,000 last year, and another four between $80,000 and $120,000 – significantly more than any of the other big housing non-profits that operate in the Downtown Eastside.

Mr. Townsend, BC Housing and the health authority have all avoided commenting on the specifics of the audit and financial review.

“In the case of PHS, we also understand they have faced some recent financial challenges, so this has given us additional reason to pursue that line of inquiry,” Vancouver Coastal Health said in a statement to The Globe and Mail.

There are no court records indicating that PHS has unpaid creditors asking for money.

Mr. Townsend said PHS is working with both groups of financial reviewers to see what can be improved.

“We provide a lot of cost-efficient, effective services but that doesn’t mean we can’t do better.”

Asked about the number of high salaries, he said that the group’s global administration fee, as set by its funders, is nine per cent and PHS has stayed within that.

He said PHS employs a number of professionals – doctors, psychiatrists and others – whose services cost a lot.

He also emphasized the agency has a proven track record of service in the city.

“We’ve been operating for 20 years. In that time, we’ve provided important services for a group of difficult people, all within a context of a challenging financial framework.”

 


 

Categories: Uncategorized

  • Joe Just Joe

    Well this could’ve been an “interesting” comment section if not for the warning…

  • gman

    WARNING….WARNING……WARNING…..!!!!!!
    This is old news,the first I heard about it was when it was being reported that their transportation costs went from zero in 2011 to $250,000 last year.Then there was a question about spending money to support protests against BC Housing, where they get funding from.
    $8.5-million seems like a pretty big number and that’s only from Regional Health Authority but it doesn’t address the 950 housing units and what they add to their budget..I think it would be good to know what their entire budget is in order to get some perspective on the subject.
    The funny thing is that this came out at the same time jenables arranged the last beer night and I have to say the best conversation I had was when I stepped outside for some fresh air and met the manager of the PHS building next door. I asked him about what was reported and he was unaware about that and I wont say what he did have to say about accounting practices and what is posted on their website.What really gave me some hope was how he shared my Libertarian views on gentrification and how things could be improved,and it wasn’t by protesting restaurants and business coming to the area.It was more about creating opportunities for people and the free market.
    I personally think this will turn out to be more of an accounting problem rather than something nefarious and that shows handing over such large responsibility to people who aren’t really equipped to run such a huge operation will fail both us and the people they claim to want to help.

  • Frances Bula

    @Joe. You’re always welcome to suggest new lines of inquiry that an enterprising reporter might want to pursue. But it really is unfair to any organization to have people passing on fourth-hand information as fact.

  • Joe Just Joe

    I was just looking forward to some entertainment. 🙂

  • teririch

    I’ve just returned from San Francisco and wow, we have a homeless issue here but I can say it can’t hold a candle to that of San Fran’s.

    In the past it was noticeable – you would pass ‘spare changers’ about every 1/2 block, this trip – it was every few feet.

    Very, very sad and it had me wondering about what type of services were available for these people.

  • Bill Lee

    Ah, San Francisco.

    You were in the “lower” Tenderloin near Market Street?
    Or the gentryfying Upper Tenderloin to the north of the Hilton Hotel?

    Read this from yesterday
    Tuesday, November 26, 2013 – Page updated at 04:30 p.m.
    Seething San Franciscans fear tech wealth razing city’s soul
    By Erica Goode and Claire Cain Miller, The New York Times

    SAN FRANCISCO — If there was a tipping point, a moment that crystallized the anger building here toward the so-called technorati for driving up housing prices and threatening the city’s bohemian identity, it came in response to an online diatribe posted in August by a young Internet entrepreneur.
    The author, a startup founder named Peter Shih, listed 10 things he hated about San Francisco. Homeless people, for example. And the “constantly PMSing” weather. And “girls who are obviously 4s and behave like they’re 9s.”
    The backlash was immediate.
    Fliers appeared on telephone poles calling him a “woman hatin’ nerd toucher.”

    …As the center of the technology industry shifts from Silicon Valley to San Francisco and the tech largesse has flowed into the city –Twitter’s stock offering unleashed an estimated 1,600 new millionaires — income disparities have widened sharply, housing prices have soared and orange construction cranes dot the skyline.
    The tech workers have, rightly or wrongly, received the blame.
    Resentment simmers, at the fleets of white Google buses that ferry workers to the company’s Mountain View headquarters and back; the code jockeys who crowd elite coffeehouses, heads buried in their laptops; and the sleek black Uber cars that whisk hipsters from bar to bar.

    …For critics, such sights are symbols of a city in danger of losing its diversity — one that artists, families and middle-class workers can no longer afford.
    More and more longtime residents are being forced out as landlords and speculators race to capitalize on the money stream.
    Mary Elizabeth Phillips, a retired accountant, is fighting eviction from the rent-controlled apartment where she has lived for almost half a century.
    San Francisco has the least affordable housing in the nation, with just 14 percent of homes accessible to middle-class buyers, said Jed Kolko, chief economist at the real-estate website Trulia. The median rent is also the highest in the country, at $3,250 a month for a two-bedroom apartment.
    “Affordable-housing projects are constructed, and the money set aside for that purpose is used, but the demand is just far greater than what can be supplied,” said Fred Brousseau of the city budget and legislative analyst’s office. [more]

  • Bill Lee

    I am surprised at the count of 19 PHS contracts with Fraser Health.
    One for each residence, and not an overall contract? Different things going on?
    What? Not explained.

    Nothing obvious in looking at vch.ca [if Fraserhealth.ca is good for the Valley health group why not Vancouver’s ]

    Is this related to Glen Copping coming in as the new Chief Financial Officer and a dozen other responsibilities?

  • teririch

    @Bill Lee #6

    I had not heard the term ‘tenderloin’ until I mentioned the large number of homeless/street people during conversation. I was staying in a beautiful little botique hotel on Ellis called the Hotel Abri (would highly recommend!!) which was in the heart of the Union Square area and just off of Market.

    As for the tech – interesting as President Obama had flown in on Monday morning – held an open talk in Chinatown, was having a $500/plate dinner open to ‘the public’ and then a private function with a local tech founder at his house.

    Can’t help mention that our Robertson is looking to make Vancouver the tech hub of Canada. And like San Francisco, we are already the least affordable city in Canada so not following this ‘map’ would be a good thing – diversifying the job interests rather than putting them all in one basket.

  • Bill Lee

    Hotel Abri, 127 Ellis Street is in the Tenderloin.
    See the Wiki map and boundaries discussion at the oft-edited en.wikipedia.org/wiki/Tenderloin,_San_Francisco

    I was in the area for a couple of weeks and it was safe, except for the newly yupped (they are aging out?) north Tenderloin which merchants are trying to differentiate from the rougher near Market area.
    Sad at night to see the groups hanging around corner stores, or looking up into lighted windows to see the bunk bed dorms many had.
    Again a concentration of services and housing in the neighbourhood.

    Lots of history of post WW I migration to the area and what are the sources of people now.
    A tourist piece from the local newspaper:
    sfgate.com/neighborhoods/sf/tenderloin/

    And comments from the local NPR station:
    blogs.kqed.org/pop/2013/06/28/in-defense-of-the-tenderloin-truths-about-sfs-sketchiest-hood/

    And, despite the link, from their city magazine called “San Francisco Magazine” a multi-page thumb-sucker piece on “Whither TL?”
    “Arise Tenderloin. It is San Francisco’s most glaring contradiction, an island of need in a sea of prosperity. Can it be helped? Does it even want to be?” Gary Kamiya October 26, 2013
    http://www.modernluxury.com/san-francisco/story/arise-tenderloin ( 9 photos)

    with much comment on their SoMa (South of Market Street) changes over time.

    ” Barring a seismic shift in city politics, the TL is not going to gentrify the way that similar neighborhoods have in other cities. Not next year. Not in five years. Maybe never. For better or worse, it will likely remain a sanctuary for the poor, the vulnerable, and the damaged—and the violence and disorder that inevitably comes with them. The thousands of working people, seniors, and families, including many Southeast Asians, who make up a silent two-thirds majority of the Tenderloin’s 30,000 residents will remain there. And so will the thousands of not-so-silent mentally ill people, addicts, drunks, and ex-cons who share the streets with them—as well as the predators who come in from the outside to exploit them. The Tenderloin will remain the great anomaly of neighborhoods: a source of stubborn pride for San Francisco, or an acute embarrassment—or both.”
    Page two: What’s preventing the Tenderloin from going the route of the Bowery?” [ more ]