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New City of Vancouver website to launch tomorrow

August 7th, 2012 · 6 Comments

Here’s the bumph from the City. Tell me what you think when it comes out.

The City of Vancouver will unveil its new website Wednesday, August 8.

More than a website refresh, this is a completely new website—built from the ground up with modern tools and methodologies to create a new, user-centred City and Park Board web presence.

The highlights of the our site start with its radical redesign. We started with a vision for serving citizens better—whether they are looking for information or services, or wanting to engage with us online.

Staying true to that vision meant conducting extensive user research into what information people want and need. We also analysed great government sites from around the world and looked at best practices for user experience and content strategy. Using all this knowledge and understanding, we developed the new vancouver.ca as a our new platform to build and improve over time.

We hope our citizens and site users will discover a site that is easy, intuitive and enjoyable to use. We think people interested in how we’re making it happen behind the scenes will want to know we’re:

Employing a robust content management system to stream information to different sections of the site with minimal intervention,

·       Incorporating the Google search appliance, and working with an SEO analyst to optimize the findability of our content,

·       Adding social media components, starting with Facebook events and Flickr accounts, to create more integration of community information,

·       Using our own Open Data catalogue to produce consistent, easy-to-use Google maps,

·       Integrating all our recreation programs into one database—searchable by time, type, location, age and date, and

·       Working closely with 311 call centre to ensure people have access to the consistent information and services regardless of the channel they choose.

 

Categories: Uncategorized

  • Bill Lee

    cant (n.) Oxford English Dictonary
    “A pet phrase, a trick of words; esp. a stock phrase that is much affected at the time, or is repeated as a matter of habit or form. (Formerly with a and pl.) arch.”

    The present “Contact Us” leads to the narrow options of two district “consulations” and unless they unleash the bureaucrats and republish the city phone book rather than ‘311’ (a Sullivan NPA idea?) it is all one way.
    And where is the Tagalog, GuangdongHua, Farsi, Punjabi link-buttons.
    The forgotten winter Olympics of so many years ago did leave a legacy of bilingual French and English sign-maps on the streets but they are not trying very hard.

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    DCSIMG

  • Peter Ladner

    The 311 call centre was supposed to deal with enquiries in many languages.

    Why has 311 never been widely marketed and promoted as it is in other cities (on police cars, cabs, public notices etc.)? For the average citizen it will always be easier and simpler than even the most user-friendly website.

    I would guess that most residents don’t know what it is or how it can help them.

  • bs

    Very frustrating. You think it would be easy enough to find DP Board minutes and agendas … not so easy. Please let me know if anyone finds them.

  • Joe Just Joe

    I can’t find the DPB minutes either, not even the section for them.
    I did find the section for the minutes of some of the other advisory committees but the minutes are missing on all of them, hopefully it’s something they are just getting to.
    Can’t seem to locate the advisory committee section for the public art committee anywhere.
    Also notived that the RFP section doesn’t seem to list any bids at this time.
    The DTES LAPP meeting minutes are missing and I suppose the other area planning minutes are too.
    One thing that I can’t find anywhere is an equal service to the old community webpages calendar that showed upcoming road closures/contruction/film notices etc in a easy to use process. I can’t seem to find that info anywhere now.
    I think they are just working somethings out and will keep the minutes and such available to the public. Hopefully others notice additional oversights and the city will address them as well.

  • Victor

    If anyone can find the Budget can you please post link here. Shouldnt this $3mill exercise be all about transparency as promised by VV in last election. Still waiting…waiting….waiting….

  • stinky

    $3M for one municipal web site? That would be, for example, 30 people earning $100K for a year. Please tell me that that number is high by a factor of ten or more.